Between your database and the market.
The market changes. Listings change. People’s needs change. Touched turns every change into a reason to reconnect, in your name and branding.
The broker who stays in touch gets the call.
Commercial deals come from relationships, and relationships fade without contact. Nurture keeps them warm between deals, so the next one starts with you.
Staying in touch properly is a full-time job. You already have one.
Every contact on a journey gets eight emails in the first 90 days, then one each quarter. Pick the size of your book and see what that adds up to.
Some of your book will transact this year. You can’t know which ones.
A lease runs out, a loan comes due, a partner wants out. Set your own assumptions and watch the funnel.About 1 in 8 commercial leases comes up each year (based on CBRE lease-term data)
Everything about your book, on one screen.
Flex building · selling within a year
Live in three steps.
- IndustrialBuyer8 emails · quarterly
Industrial Buyer
Investor or owner-user acquiring industrial and flex product. Cares about power capacity, clear height and column spacing, small-bay versus big-box vacancy divergence, cap rate entry points against the 2021-22 peak, and automation-ready specs.
- OfficeTenant8 emails · quarterly
Office Tenant
Occupier searching for or renewing office space. Cares about which quality tier a building actually competes in before comparing rents, where real negotiating leverage sits (Trophy and prime space favor the landlord, Class A-minus and B favor the tenant), tenant-improvement allowances and renewal timing, and the collapsed construction pipeline as a constraint on how many real options exist to compare.
- Medical OfficeSeller8 emails · quarterly
Medical Office Seller
Owner, often a physician-owner, considering a sale of a medical office asset. Cares about which tenant-credit tier sets realistic pricing, whether a sale-leaseback fits better than a straight sale, the documentation a serious buyer will check first (zoning, certificate-of-need status, lease structure, remaining term), and how the construction slowdown and returning institutional capital affect timing.
- MultifamilySeller8 emails · quarterly
Multifamily Seller
Owner considering a sale of a multifamily property. Cares about how real occupancy and renewal performance strengthen a pricing story beyond the advertised rent roll, how a shrinking construction pipeline affects buyer demand, timing a sale against improving absorption trends, and the different ways deals are getting structured right now.
- RetailLandlord8 emails · quarterly
Shopping Center Landlord
Owner of a shopping center with bays to lease. Covers tenant mix, exclusives, getting a bay ready, tenant improvement budgets and starting renewals early.
- Car WashBuyer8 emails · quarterly
Car Wash Buyer
Investor or owner-operator evaluating car wash acquisitions. Cares about site format economics (tunnel vs. in-bay vs. self-serve), membership churn, stacking and ingress-egress, water/environmental permitting, and the 1031/bonus-depreciation angle.
The work of a full marketing team, without the team.
Your best leads already know you.
Start with the niche you work, and add more when your book grows.
The things brokers ask first.
Yes, and B2B marketers are betting on it. In the Content Marketing Institute's 2026 research, 54% of the 1,015 B2B marketers surveyed named email newsletters one of their top three channels for thought leadership. That puts email second only to LinkedIn and ahead of events and webinars. Touched keeps you in that channel, with short, personal notes that come from you.
About 10 minutes. Add your sender profile and license info, import or BCC your contacts, pick a journey for each, and you're done.
No. If you can send an email and export a spreadsheet, you can use Touched. A setup checklist and in-app tips walk you through it.
Yes. Touched works in your phone's browser, so you can check who's engaging and follow up from anywhere.
No. Touched works alongside whatever you use, or on its own if you don't use one. There are no pipelines to update: add contacts by spreadsheet, BCC or Zapier, tag them once, and Touched handles the follow-up.
Yes. Upload a CSV from your CRM, Outlook, Gmail or Excel, or download our template. Common column names are matched for you, you see a preview with any problem rows before anything is imported, and nothing is sent until you confirm. After that, add new people by BCC’ing your private Touched address on any email, or connect other tools through Zapier.
There's no password. Sign in with Google, Microsoft or a secure email link. The email also carries a 6-digit code, good for 10 minutes, so if the link opens in the wrong app you just type the code. You stay signed in for 30 days on each device, and every visit starts the 30 days again. Turn on Face ID, Touch ID or Windows Hello for one-tap sign-in, and before anything sensitive, like exporting contacts or a billing change, Touched asks you to confirm it's you.
No. Every journey is preconfigured for its persona, from the first plain note to the quarterly check-ins. You tag a contact and Touched handles the rest, in your name and with your branding.
Each email is written to read like a personal note, sent in your name with your signature, at a weekday morning hour in their time zone.
Each one greets the contact by name, speaks to their role and asset class, carries your branding, shows cited market figures where they exist, and ends with a button that fits what they want, like a valuation for an owner.
Yes, for your own contacts. Preview any email in your own branding, press Edit this email, and change the subject, preview text or wording, or add a P.S. Your copy never changes what any other broker sends, every email keeps its unsubscribe link and your address, and Reset to original brings ours back.
No. There is no end date. After the first 90 days, each contact gets one fresh email a quarter for as long as they stay on the journey, so you are never out of touch. It stops only when you pause it, take the contact off, or they unsubscribe.
Yes. A contact can be on several journeys at once, for example a buyer journey and a landlord one. Each keeps its own schedule, and you can stop or resume each one on its own. The same journey can't be added twice to the same contact.
Yes. Stop a journey anytime from the contact's page. Touched asks how it ended (won, lost or not now) and can start a matching follow-up journey. Resume it later and it picks up where it left off.
Five short holiday notes a year (New Year, Fourth of July, Halloween, Thanksgiving and year-end), sent in your name with your branding. Turn each on or off in Settings. Halloween is off by default. You also get a heads-up email five days before each one, with a link to skip it. Included on every plan at no extra cost.
The reply is forwarded straight to your inbox, tied to the contact and the journey they are on. You can record the conversation and the deal outcome in Touched.
Add your Touched address in BCC on any email you send. The recipient lands in your New contacts tray, and nothing is sent until you choose a journey.
When one of your listings fits a contact's journey, Touched shows it on their record and on the listing's page. You review the email and send it in one click, or turn on automatic sending. Nothing goes out until you choose.
You get notified right away with their request, so you can reach out while they're interested. The request is pinned on their record and ranks them first in Worth a call.
From published market reports by named research firms such as CBRE, Cushman & Wakefield and The Boulder Group, updated every quarter where available. Every figure names who published it and the quarter, with a link to the public report, for example "per CBRE, Q2 2026". You choose how your emails use them in Settings: your firm's research only, your firm first and then others (recommended), public research from any named firm, or no figures at all. When a figure isn't available or is out of date, the email reads just as well in plain words without it. One figure never mixes two sources. Touched cites the number and links to the report; it never copies a report, and never estimates or invents a figure.
Every quarter, where available. New figures go in shortly after each quarter's reports are published, usually in the second half of January, April, July and October.
Yes. The journeys work in any US market. Market figures come from published reports by named research firms, your own firm's or other firms' public research as you choose in Settings, and each one names its source, quarter and a link. Where we have no research for a market, the email reads the same in plain words. Touched never fills the gap with a figure from another market, and never makes up a number.
Journey emails go out on weekday mornings, when commercial clients are at their desks. Touched sends in each contact's time zone, worked out from their state or phone number, and skips US holidays. Each journey is laddered: it opens with short, plain notes, then builds to market numbers, checklists and richer designs, eight emails over 90 days and then one a quarter. That steady, building pace keeps people reading and keeps inbox providers trusting your emails, so you stay out of spam.
No one can promise where an email lands, but Touched does the things inbox providers look for. Your emails are sent from Touched's authenticated domain, with SPF, DKIM and DMARC records in place. If an address bounces, or a contact marks your email as spam, Touched stops emailing that address automatically, and every email has a one-click unsubscribe. The emails themselves are short and read like a plain note, with no spam-style phrases.
Every email includes an unsubscribe link and your mailing address. When someone unsubscribes, Touched stops emailing them automatically.
Touched builds in what the U.S. CAN-SPAM Act requires: every email names you as the sender, carries your mailing address and has a working unsubscribe link, and opt-outs, bounces and spam complaints stop all emails automatically. Your part is simple: only add people you have a business relationship with.
Yes. Your contacts are yours. Touched only emails them with your journeys and your newsletters, never anything else.
Yes. Everything travels over encrypted connections, and each broker's account is walled off from every other at the database, so no one else can see your contacts, listings or activity.
Your contacts are yours. Touched doesn't delete them when you cancel, and you can download a copy any time with Download contacts (CSV) on the Contacts page or in Settings. To have your account and everything in it removed, press Request account deletion in Settings and a person at support@touched.cx confirms it's you and does it. People who unsubscribed stay unsubscribed.
Three plans: Niche, one property type, for $29 a month; Bundle, every journey in one asset class, for $59 a month; or Full access, every journey, for $149 a month. Pay yearly and it's ten times the monthly price ($290, $590 or $1490 a year), which is two months free. Your own newsletter and Seasonal touches are included on every plan at no extra cost.
No long-term contract. Cancel anytime in your billing settings and you keep access until the end of the period you've paid for. A yearly plan is paid once for the year, so cancel before it renews to stop the next year. Questions about refunds on yearly plans: write to support@touched.cx before you buy.
Not yet. Email support@touched.cx and we'll talk.
Between your database and the market.
The market changes. Listings change. People’s needs change. Touched turns every change into a reason to reconnect, in your name and branding.
The broker who stays in touch gets the call.
Commercial deals come from relationships, and relationships fade without contact. Nurture keeps them warm between deals.
Staying in touch properly is a full-time job. You already have one.
Every contact on a journey gets eight emails in the first 90 days, then one each quarter. Pick the size of your book.
Some of your book will transact this year. You can’t know which ones.
A lease runs out, a loan comes due, a partner wants out. Set your own assumptions.About 1 in 8 commercial leases comes up each year (based on CBRE lease-term data)
Everything about your book, on one screen.
Live in three steps.
- IndustrialBuyer8 emails · quarterly
Industrial Buyer
Investor or owner-user acquiring industrial and flex product. Cares about power capacity, clear height and column spacing, small-bay versus big-box vacancy divergence, cap rate entry points against the 2021-22 peak, and automation-ready specs.
- OfficeTenant8 emails · quarterly
Office Tenant
Occupier searching for or renewing office space. Cares about which quality tier a building actually competes in before comparing rents, where real negotiating leverage sits (Trophy and prime space favor the landlord, Class A-minus and B favor the tenant), tenant-improvement allowances and renewal timing, and the collapsed construction pipeline as a constraint on how many real options exist to compare.
- Medical OfficeSeller8 emails · quarterly
Medical Office Seller
Owner, often a physician-owner, considering a sale of a medical office asset. Cares about which tenant-credit tier sets realistic pricing, whether a sale-leaseback fits better than a straight sale, the documentation a serious buyer will check first (zoning, certificate-of-need status, lease structure, remaining term), and how the construction slowdown and returning institutional capital affect timing.
- MultifamilySeller8 emails · quarterly
Multifamily Seller
Owner considering a sale of a multifamily property. Cares about how real occupancy and renewal performance strengthen a pricing story beyond the advertised rent roll, how a shrinking construction pipeline affects buyer demand, timing a sale against improving absorption trends, and the different ways deals are getting structured right now.
- RetailLandlord8 emails · quarterly
Shopping Center Landlord
Owner of a shopping center with bays to lease. Covers tenant mix, exclusives, getting a bay ready, tenant improvement budgets and starting renewals early.
- Car WashBuyer8 emails · quarterly
Car Wash Buyer
Investor or owner-operator evaluating car wash acquisitions. Cares about site format economics (tunnel vs. in-bay vs. self-serve), membership churn, stacking and ingress-egress, water/environmental permitting, and the 1031/bonus-depreciation angle.
The work of a full marketing team, without the team.
Your best leads already know you.
Start with the niche you work, and add more when your book grows.
The things brokers ask first.
Yes, and B2B marketers are betting on it. In the Content Marketing Institute's 2026 research, 54% of the 1,015 B2B marketers surveyed named email newsletters one of their top three channels for thought leadership. That puts email second only to LinkedIn and ahead of events and webinars. Touched keeps you in that channel, with short, personal notes that come from you.
About 10 minutes. Add your sender profile and license info, import or BCC your contacts, pick a journey for each, and you're done.
No. If you can send an email and export a spreadsheet, you can use Touched. A setup checklist and in-app tips walk you through it.
Yes. Touched works in your phone's browser, so you can check who's engaging and follow up from anywhere.
No. Touched works alongside whatever you use, or on its own if you don't use one. There are no pipelines to update: add contacts by spreadsheet, BCC or Zapier, tag them once, and Touched handles the follow-up.
Yes. Upload a CSV from your CRM, Outlook, Gmail or Excel, or download our template. Common column names are matched for you, you see a preview with any problem rows before anything is imported, and nothing is sent until you confirm. After that, add new people by BCC’ing your private Touched address on any email, or connect other tools through Zapier.
There's no password. Sign in with Google, Microsoft or a secure email link. The email also carries a 6-digit code, good for 10 minutes, so if the link opens in the wrong app you just type the code. You stay signed in for 30 days on each device, and every visit starts the 30 days again. Turn on Face ID, Touch ID or Windows Hello for one-tap sign-in, and before anything sensitive, like exporting contacts or a billing change, Touched asks you to confirm it's you.
No. Every journey is preconfigured for its persona, from the first plain note to the quarterly check-ins. You tag a contact and Touched handles the rest, in your name and with your branding.
Each email is written to read like a personal note, sent in your name with your signature, at a weekday morning hour in their time zone.
Each one greets the contact by name, speaks to their role and asset class, carries your branding, shows cited market figures where they exist, and ends with a button that fits what they want, like a valuation for an owner.
Yes, for your own contacts. Preview any email in your own branding, press Edit this email, and change the subject, preview text or wording, or add a P.S. Your copy never changes what any other broker sends, every email keeps its unsubscribe link and your address, and Reset to original brings ours back.
No. There is no end date. After the first 90 days, each contact gets one fresh email a quarter for as long as they stay on the journey, so you are never out of touch. It stops only when you pause it, take the contact off, or they unsubscribe.
Yes. A contact can be on several journeys at once, for example a buyer journey and a landlord one. Each keeps its own schedule, and you can stop or resume each one on its own. The same journey can't be added twice to the same contact.
Yes. Stop a journey anytime from the contact's page. Touched asks how it ended (won, lost or not now) and can start a matching follow-up journey. Resume it later and it picks up where it left off.
Five short holiday notes a year (New Year, Fourth of July, Halloween, Thanksgiving and year-end), sent in your name with your branding. Turn each on or off in Settings. Halloween is off by default. You also get a heads-up email five days before each one, with a link to skip it. Included on every plan at no extra cost.
The reply is forwarded straight to your inbox, tied to the contact and the journey they are on. You can record the conversation and the deal outcome in Touched.
Add your Touched address in BCC on any email you send. The recipient lands in your New contacts tray, and nothing is sent until you choose a journey.
When one of your listings fits a contact's journey, Touched shows it on their record and on the listing's page. You review the email and send it in one click, or turn on automatic sending. Nothing goes out until you choose.
You get notified right away with their request, so you can reach out while they're interested. The request is pinned on their record and ranks them first in Worth a call.
From published market reports by named research firms such as CBRE, Cushman & Wakefield and The Boulder Group, updated every quarter where available. Every figure names who published it and the quarter, with a link to the public report, for example "per CBRE, Q2 2026". You choose how your emails use them in Settings: your firm's research only, your firm first and then others (recommended), public research from any named firm, or no figures at all. When a figure isn't available or is out of date, the email reads just as well in plain words without it. One figure never mixes two sources. Touched cites the number and links to the report; it never copies a report, and never estimates or invents a figure.
Every quarter, where available. New figures go in shortly after each quarter's reports are published, usually in the second half of January, April, July and October.
Yes. The journeys work in any US market. Market figures come from published reports by named research firms, your own firm's or other firms' public research as you choose in Settings, and each one names its source, quarter and a link. Where we have no research for a market, the email reads the same in plain words. Touched never fills the gap with a figure from another market, and never makes up a number.
Journey emails go out on weekday mornings, when commercial clients are at their desks. Touched sends in each contact's time zone, worked out from their state or phone number, and skips US holidays. Each journey is laddered: it opens with short, plain notes, then builds to market numbers, checklists and richer designs, eight emails over 90 days and then one a quarter. That steady, building pace keeps people reading and keeps inbox providers trusting your emails, so you stay out of spam.
No one can promise where an email lands, but Touched does the things inbox providers look for. Your emails are sent from Touched's authenticated domain, with SPF, DKIM and DMARC records in place. If an address bounces, or a contact marks your email as spam, Touched stops emailing that address automatically, and every email has a one-click unsubscribe. The emails themselves are short and read like a plain note, with no spam-style phrases.
Every email includes an unsubscribe link and your mailing address. When someone unsubscribes, Touched stops emailing them automatically.
Touched builds in what the U.S. CAN-SPAM Act requires: every email names you as the sender, carries your mailing address and has a working unsubscribe link, and opt-outs, bounces and spam complaints stop all emails automatically. Your part is simple: only add people you have a business relationship with.
Yes. Your contacts are yours. Touched only emails them with your journeys and your newsletters, never anything else.
Yes. Everything travels over encrypted connections, and each broker's account is walled off from every other at the database, so no one else can see your contacts, listings or activity.
Your contacts are yours. Touched doesn't delete them when you cancel, and you can download a copy any time with Download contacts (CSV) on the Contacts page or in Settings. To have your account and everything in it removed, press Request account deletion in Settings and a person at support@touched.cx confirms it's you and does it. People who unsubscribed stay unsubscribed.
Three plans: Niche, one property type, for $29 a month; Bundle, every journey in one asset class, for $59 a month; or Full access, every journey, for $149 a month. Pay yearly and it's ten times the monthly price ($290, $590 or $1490 a year), which is two months free. Your own newsletter and Seasonal touches are included on every plan at no extra cost.
No long-term contract. Cancel anytime in your billing settings and you keep access until the end of the period you've paid for. A yearly plan is paid once for the year, so cancel before it renews to stop the next year. Questions about refunds on yearly plans: write to support@touched.cx before you buy.
Not yet. Email support@touched.cx and we'll talk.